With the United States as one of the largest trading partners of Canada, it can be challenging to know how to approach cross-border shipping. However, successful, hassle-free shipment delivery is crucial to meeting customer expectations and maximizing sales.
With the right partner, shipping to international customers can be relatively easy.
Lower Costs
In many cases, e-commerce businesses need help getting their products into consumers’ hands due to high shipping costs. Using the right technology and cross-border fulfillment or logistics partner can help ensure international shipping doesn’t become a cost center rather than a revenue generator.
Shipping costs vary by region and country, but with a trusted and reliable cross-border shipping solution, you can reduce the amount of money you spend on your goods or services while still delivering fast and affordable delivery for your customers. This can lead to more conversions and more business for you.
Additionally, by bypassing warehouse storage in the destination/local warehouse, this type of shipping can also cut down on delays that can occur within the distribution process. This makes your customers happier and allows you to deal with customer satisfaction issues more effectively. This can be challenging when dealing with matters outside standard business hours, so ensuring your transportation provider has after-hours contact information is necessary. This way, you can be notified of any problems and take immediate action to resolve them.
Timely Delivery
In this day and age, consumers expect fast and reliable shipping. Delayed shipments are one of the top reasons for customer complaints. Using cross-border shipping solutions can help reduce delays and ensure that your deliveries reach customers on time.
If you are looking to grow your business in a new market, it’s essential that your products can be shipped and delivered promptly. This will help you build trust with your customers and create a positive brand image. Additionally, timely delivery can also help you attract and retain loyal customers.
In addition to the standard day-to-day operations, an excellent international freight shipping company such as CSA Transportation should provide you with after-hours contact information and a 24/7 customer service line. This way, if any issues come up at night or on the weekend, you can address them quickly and efficiently. This also allows you to avoid losing money due to costly delays in the process. This means you can continue providing the best possible service to your customers.
Convenience
Many companies need help to expand their e-commerce operations beyond their own country, fearing the complexity of international shipping and an unreliable customs clearance process. However, it is possible to streamline the entire process with a managed service provider. A company will act as the importer of record on behalf of the customer and handle customs clearance so that the business doesn’t have to hire additional accountants and tax specialists.
The ability to ship globally also opens up new markets and opportunities for your business. Different countries have different product demands, so you can add to your line of products and attract new customers.
With fewer shipping delays and a larger audience, cross-border shipping can be one of your best business investments. It can help you save money on warehouse storage and shipping costs while boosting customer satisfaction and revenue. It can also reduce customer complaints related to delayed or lost packages. These benefits alone can be enough to justify the investment.
Scalability
One of the top reasons why e-commerce brands experience customer complaints is delayed shipping. Delayed parcels are not a good sign and can deter customers from buying from the brand again. This is why a cross-border shipping solution that meets customer expectations is critical.
With the right solution, it will streamline your supply chain and make a direct impact on your bottom line. For example, the right technology will help you reduce shipping delays and lower your transportation costs by removing bottlenecks in your system. This will allow your team to reposition workers from time-consuming tasks and put them into positions that can drive revenue growth for your business.
Getting your products to international customers is easier than you think with cross-border shipping. The key is choosing the right partner and a solution accommodating your unique business needs. A top global logistics provider will have the expertise to adapt to your specific requirements per country or region. As a result, your company can expand to new markets and gain more satisfied customers.
Flexibility
The flexibility of cross-border shipping is essential for businesses operating in various markets. It eliminates the need to invest in new storage facilities and delivery infrastructure, as products are shipped directly from a company’s base country. This also makes it possible to avoid local customs delays and multicarrier handoffs.
This approach is also more flexible for businesses that must address seasonal market demands. Instead of sourcing and storing the necessary merchandise in each market, merchants can store goods near the border in anticipation of peak demand. This can reduce inventory expenses and meet customer delivery expectations.
Warehouses near borders can also expedite processes, such as route planning and capacity adjustments, by decreasing the time a driver needs to travel to and from the warehouse. Additionally, if companies can work with bonded carriers, they can eliminate duties and customs clearance processes, further speeding up the delivery process. This allows companies to focus on growing their business and attracting new customers. It also helps them remain competitive against online competitors that offer lower prices, faster delivery times, and a more comprehensive range of products.
